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Welcome to our Frequently Asked Questions!
Here you'll find all the answers to the most frequently asked questions about our chat psychic service.

What does "PREMIUM psychic" mean?

Psychics with the "PREMIUM" badge are recognized for their extensive experience and exceptional quality of service. They have demonstrated a high level of expertise and customer satisfaction, setting them apart from other psychics. Due to their expertise and the value they provide, the rates for PREMIUM psychics can go up to 5 credits.

Choosing a PREMIUM psychic means opting for a superior quality consultation.

Which divinatory speciality should I choose?

Here are the 3 main divination methods, the most popular ones:
- Cartomancy, using tarot cards and oracles, is perfect for answering questions about future situations. The Tarot de Marseille is particularly popular.
- Astrology: ideal for deciphering the stars. It's popular for assessing your love compatibility or predicting major events in your life based on your astral chart.
- Numerology, which is based on the vibrations of numbers to reveal valuable insights. It's invaluable for precise predictions.

How do I choose the right psychic?

We know how difficult the choice is, so here's our advice:
- Clearly identify your needs: love, money, family, work...
- Let yourself be guided by the divinatory method that attract you the most: tarot, numerology, astrology, pure clairvoyance,...
- Consult psychics' profiles to read the reviews of people who, like you, were looking for answers

What types of clairvoyance are available?

We offer a variety of divinatory methods, including tarology, astrology, numerology and more, for in-depth consultations.

How can I find my conversations with psychics?

You can easily access your conversations by using the "message" icon in the menu at the top of the page. You can also access them in the drop-down menu and in the menu at the bottom of the page, under the name "My chats". For a shortcut, find your discussions here.

I can't find my credits, what should I do?

Your credit balance is displayed when you are logged in. Once logged in, you can find them in the top right-hand corner, next to the coins symbol.

How can I get information about a psychic, including their schedule?

Consult the profiles of psychics by clicking on their photo. There, you will find information such as their presentation, divinatory specialities, reviews, and schedule

How do I top up my credits?

You can top up your account directly in your discussions or access the shop by selecting the credit pack of your choice.

How does the chat work?

It's easy to use: sign up, select a psychic based on your desired type of reading, and engage in your private chat consultation.

How are psychics selected?

Our psychics are carefully selected through a rigorous process to ensure an authentic and reliable experience.

Do you offer a free trial period?

Yes, we offer the opportunity to test our chat for free. You'll receive 10 free messages upon full registration.

What payment options are accepted?

We accept a variety of secure payment methods, including credit cards (American Express, Mastercard, Visa) and PayPal.

How do I contact customer service?

Customer support is available via the contact form on the website or directly by e-mail.
Can't find the answer to your question?

You can contact us directly via our contact form.